Deliveries

 

Postage and packaging is INCLUDED for Mainland Europe addresses. Some islands may be excluded. Normal delivery is by the postal service which takes approximately 5-7 working days depending on your location; so please allow time for your your order to arrive. Orders placed before 12 noon are processed the same day (except at weekends or on Public Holidays). Orders placed after 12 noon will be dispatched the next working day. Orders received after 12 noon on Friday will not be dispatched until the following Monday – provided it’s a working day. We endeavour to deliver your orders on time, but circumstances beyond our control (strikes, bad weather etc) may occur and in these instances we are not able to guarantee our delivery service.

 

Cancellations / Changes to Orders

 

1. Rights to cancel and exchanges

 

If you are unhappy with the product you have ordered, you have the right to cancel  up to 7 days after delivery. If you wish to cancel an order you must let us know in writing – whether by emailor letter. The cost of returningany goods due to cancellation is at the cost of the consumer. The returned goods must be unused and fit for resale. Once the goods have been inspected a full product refund excluding any original postal costs will be made within 28 days assuming that the goods are not damaged or used in any way. If you wish to exchange your product/s then you must advise us within 7 days of receipt of the goods in writing (email or letter ). The cost of returning the goods to be exchanged is at the cost of the consumer. The cost of shipping out the new exchanged goods will be at the cost of the consumer. Any goods returned for exchange must be fit for resale.

 

2. Refunds

 

If you are unhappy with the product you have ordered and wish for a refund, you must let us know in writing within 7 days of delivery – whether by email or letter. The cost of returning goods due to a refund is at the cost of the consumer. The returned goods must be unused and fit for resale. Once goods have been inspected a full product refund excluding any original postal costs will be made within 28 days assuming that the goods are not damaged or used in any way.

 

3. Faulty goods

 

If the goods you have received are faulty, you must let us know in writing within 7 days of delivery of the goods – whether by email or letter. The cost of returning goods due to a product fault is at the cost of Mane . The returned goods must be unused. Once goods have been inspected a full refund including any original postal costs will be made within 28 days.

4. Website terms and conditions of use

Please read these terms of use carefully before using Maneeurope.com. Your access and use of the Maneeurope.com website will mean that you agree to be bound by the following terms and conditions. Mane may change these terms and conditions of use at any time.

 

Our Products

 

Our Products are used for thinning hair and not a cure for hair loss.

 

Copyright

 

The contents of this website, such as text, graphics, images and other material are protected by copyright, trademarks, and other proprietary (including intellectual property) rights. Unauthorised use of the material may violate copyright, trademark, and other laws. All rights are reserved.

 

Disclaimer

 

The material may contain inaccuracies or typographical errors. Mane makes no representations about the accuracy, reliability, completeness, or timeliness of the material or about the results to be obtained from using the website and the material. Changes are periodically made to the website and may be made at any time. Mane does not warrant that the website will operate error-free or uninterrupted. The website and material are provided on an “as is” basis without any warranties of any kind. Mane accepts no liability whatsoever for any damage or loss resulting from the use of our website, however incurred. The use of the website is at your own risk.
Mane reserves the right not to process an order, in which case a full refund of any payment will be made.

 

Privacy

 

Mane is committed to protecting your privacy (see our security and privacy statement). Your details are confidential and will be stored securely, and will not be sold to other organisations. Maneeurope.com is part of Mane Europe s.r.o. which is a registered user under the Data Protection Act 1998.

 

These terms and conditions do not affect your statutory rights.

 

Mane  Europe s.r.o. is a private company incorporated under European law under company number 17888646, and any contract between us will be governed exclusively by European Law and shall be subject to the exclusive jurisdiction of the European courts.

Mobile Terms of Service

Mane Europe

Last updated: May 12, 2025

The Mane Europe mobile message service (the "Service") is operated by (“Mane Europe”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Mane Europe’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Mane Europe through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology.

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Mane Europe. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Mane Europe or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Mane Europe mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Mane Europe or email .

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.